FYNRA Consulting Inc.
Data deletion instructions
How to have the information FYNRA Connect holds removed, whether you are a business that connected its Meta accounts or a customer who messaged one of those businesses.
Last updated October 23, 2026
If you are a business using FYNRA Connect
Open your system's Settings, choose Connections, and click Disconnect next to Meta. Disconnecting removes FYNRA Connect's access to your Facebook Page, Instagram account, WhatsApp Business account and ad account, stops all syncing at once, and starts deletion of the Meta data we hold for your business, which completes within 30 days.
You can also remove FYNRA Connect from Facebook itself: Settings and privacy, then Settings, then Business integrations; select FYNRA Connect and choose Remove. Meta notifies us and we treat that as a deletion request.
If you prefer, email davit@fynra.ai from an address at your business's domain with the subject line Delete our Meta data. We confirm the request and delete within 30 days, keeping only what tax or contract law requires us to keep.
If you messaged a business that uses FYNRA Connect
The business you messaged controls that conversation. Contact the business and ask it to delete your messages; its staff can do that from its system.
If you cannot reach the business, email davit@fynra.ai with the business's name and the Facebook, Instagram or WhatsApp account you wrote from. We pass the request to the business and confirm with you when the conversation has been removed, normally within 30 days.
What we confirm
Every deletion request gets a written confirmation with the date it was completed. Backups that still contain the data expire on their own schedule, within 35 days, and are never restored into a live system. Records we must keep by law, such as invoices, are kept for that period only.